Mario Villegas - Every restaurant has three major areas that must function well to achieve its potential for success.
Now, think about how successful your restaurant could
be if you regularly gave competent attention to each of these three
areas. Imagine that operations was capable of consistently providing
products and service in a manner that meets your high standards.
- Operations.Operations include all those functions that are necessary to prepare and serve your products to your customers. It includes all those activities that take place every day in the kitchen, dining room and bar.
- Financial. Financial functions deals with safeguarding cash, accounting, cash management, cost control as well as operational and financial reporting.
- Marketing. Marketing is getting the word out about the restaurant and positioning it correctly in the minds of the public. It includes public relations, community involvement, advertising, promotions and projecting the right image.
